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teach-back

Teach-back is checking that someone understood you by asking them to say it back in their own words.

It comes from medicine, where it is also called the "show-me" method or "closing the loop": the clinician explains, the patient explains it back, and if the echo is off, the clinician re-explains differently and asks again (AHRQ, Tool 5, read 2026-06-10). The two rules that make it work: the explainer owns the gap ("did I explain that well?"), and yes/no questions don't count — "do you understand?" is answered "yes" whether it's true or not. It is the working antidote to the illusion of transparency (see the closing-the-loop room).

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